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Frequently Asked Questions

Accommodations

Accommodations

  • Can I book an ocean view room?

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    With the exception of Two Bedroom Beachfront Suites, Bougainvillea does not advertise or sell rooms by view. While most of our studios and suites do offer an ocean view, some may have a combination view of pools, gardens and/or ocean. We will do our utmost to honour ocean view requests but this cannot be guaranteed.

  • Can I have two double beds?

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    With the exception of a small number of deluxe one-bedroom suites that have two double beds, all of the rooms have king or queen size beds. If two double beds are requested, we will do our best to honour the request, but it cannot be guaranteed because the number of rooms is so limited.

  • Is there any alternative to a pullout sofa?

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    While the pullout sofas are quite comfortable, if you prefer not to use it, you do have the option of requesting a rollaway bed. The rollaway is a single bed, which is comparable in comfort to a typical bed.

  • What is the Room Rate Levy?

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    The newly appointed government of Barbados has implemented new policies which are designed to put the island on a better and brighter path. One such policy introduced is a mandatory Tourism Tax effective July 1st, 2018.

    All guests staying at Bougainvillea Barbados through July 1st, 2018 onward will have the levy added to their room folio, and at check-out will be charged an additional US $9.63 per room, per night.
Check-In / Checkout and Currency

  • What credit cards do you accept, and in what currency will credit card payments be taken?

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    Master Card, Visa and Discover Card are accepted. American Express cards can be accepted but incur a 3% surcharge. Payment will be taken in Barbados dollars. Your credit card statement will reflect the equivalent amount in your local currency at the current rate of trading.

  • Can I exchange money at the hotel?

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    Yes. Currency can be exchanged at Reception between 7:00 AM and 5:00 PM daily.

  • What currency is used in Barbados and what is the exchange rate to the US dollar?

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    Barbados Dollars is the national currency. US dollar bills (not US coins) are also accepted island wide, and the currency exchange rate to the US dollar is approximately 1.98BBD to the US dollar. Please note that it is against the law for businesses to issue US dollars. This must be done at a bank or at the money exchange bureau at the Airport on your departure.

  • Does the hotel take a security deposit?

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    On check-in, a credit card authorisation or cash security deposit in the amount of $400 Barbados dollars (US$200) is required. No charges are applied to the credit card and cash deposits are fully refunded if equivalent charges are not incurred.

  • Will I get a refund if I check out early?

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    Accommodation is non-refundable in cases of early checkout.

  • Can I have a late checkout?

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    Requests for late checkouts are strictly subject to availability and can only be confirmed on the day of departure. If available, guests also have the option of booking a day room up to 10:00 PM. Charges are applied as follows:
    Studios and One Bedrooms

    • Until 2:00 PM - US$25
    • Until 5:00 PM - US$50
    • Until 10:00 PM - US$75
    Two Bedrooms:

    • Until 2:00 PM - US$50
    • Until 5:00 PM - US$75
    • Until 10:00 PM - US$100
Safety & House Rules

  • How safe is Barbados?

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    Barbados is still one of the safest destinations in the world. However, as anywhere, crime does occur. You can feel comfortable exploring the island, but please exercise good judgment (i.e. do not wear excessive jewellery or expose your money, do not walk alone at night or in isolated areas, etc.) In-room safes have been provided free of charge for you to store your valuables. Safety deposit boxes are also available at Reception.

  • Can I swim at Maxwell Beach?

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    Yes. Bougainvillea sits on one of the most beautiful beaches in Barbados. Most days the waters are calm and swimming is perfectly safe. However, the ocean must be respected and there may be occasions when it is necessary for yellow or red flags to be posted to discourage or prohibit swimming.

  • Can I smoke in the hotel?

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    Smoking is prohibited in public buildings in Barbados. Bougainvillea's smoke free policy means that smoking in the hotel's rooms, on balconies, restaurants, lobbies or in any place that is not a designated smoking area is illegal and subject to fines of up to US$2,500. To offset the extensive cost of restoring guest rooms to a smoke-free condition, guests who do not comply will be charged a fee of US$200, no exceptions.

  • Are there mosquitoes?

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    It is impossible to come to the Caribbean and not encounter insects. Mosquitoes are not prevalent, but can be attracted to visitors. If requested, we would be happy to spray your room, but as the hotel is Green Globe certified, we try to avoid the use of insecticides and aerosol sprays. We recommend the use of a mosquito repellent if necessary.

  • Are pets allowed?

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    Pets are not permitted.
Internet Access, Adaptors & Voltage
Airport Transfers & Getting Around In Barbados

  • Are transfers from the airport easily available, and what will it cost to get to the hotel?

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    Taxis are readily available as you exit the Arrivals Hall at the airport and will cost approximately US$20 one way.

  • How do I get around Barbados?

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    There are several options available. The local bus service is reliable and a very inexpensive option at just $2.00 (Barbados dollars) per person, per trip. The closest bus stop is a five minute walk from the hotel. Taxis are also readily available. One of the large department stores in Bridgetown offers a complimentary shuttle to Bridgetown, Mondays through Saturdays. Please sign-up at the Concierge Desk one day in advance for this service. Note that the shuttle is offered twice daily on Monday, Wednesday and Friday, and once daily on other days.

  • Can I rent a car in Barbados?

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    Car hire is available and can be pre-booked or arranged through our Activities Desk during your stay. Your driver's license is required for issuance of a local driver's permit. Please note that in Barbados, we drive on the left.
Pack for a Purpose

We are a proud member of Pack for a Purpose and supporter of Variety the Children's Charity of Barbados, which is dedicated to improving the lives of children who are mentally, physically or socially disadvantaged. Your trip can make a positive lasting impact on these children and their families; please consider saving a little space in your suitcase for a few supplies for children in need. Click here to learn more.