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Frequently Asked Questions
How far is Bougainvillea from the airport?
Approx. 5 miles or 15 minutes drive
Does the hotel provide transfers from/to the airport?
No, transfers are not provided. However, taxis are readily available as you exit the Arrivals Hall at the airport.
How much is a taxi to the hotel?
Approx. US$15 (one-way)
How do I get around?
There are several options available. Most affordable? Walking of course! However, you can also try the local Bus service, which is just $1.50 (Barbados dollars) per person, per trip. The Bus stop is a 5 minute walk from the hotel. Taxis are also readily available or there is the option of car hire. Just remember that you will need to travel with your driver's license and also important to note is that we drive on the left!
How far is the capital, Bridgetown?
Bridgetown is approx. 5 miles or 20 minutes drive from the hotel. A complimentary shopping shuttle to Bridgetown is offered Monday - Saturday and can be booked on arrival with Guest Services.
Are there Restaurants and Nightlife nearby?
Yes. St. Lawrence Gap is home to many restaurants with a range of prices to suit all budgets. There are also several bars & nightclubs in "The Gap".
Oistins Fishing Village is also just 5 minutes away and well worth a visit, especially on Friday night to sample local fare.
How far is it to St. Lawrence Gap?
Approximately 1 mile / 5 minute drive or 15 - 20 minute walk on the beach (daytime option) or a 20 - 25 minute walk along Maxwell Coast and Main Roads.
How far are the supermarket, doctor, pharmacy and bank?
Approximately 1 mile or 3 - 5 minute drive. However, there is also a small convenience store located just 1 minute walk away from the property.
What is the onsite grocery service (commissary)?
We can arrange to have your groceries conveniently delivered to your
door or if you prefer, your room can be pre-stocked for your arrival.
Simply click on this link
to send a request for a list of the grocery items available.
What is there for Kids to do?
On property besides the sand, sea, pools and watersports, we have an indoor Kids Adventureland Playroom as well as a small outdoor playground, perfect for the younger children. There is also Kids Club operating Monday to Friday for ages 3 - 12 years, with a variety of indoor and outdoor activities offered. The Challenger Games Room offers air hockey, pool, table tennis and foos ball for the older children. Video games and movies are also available at the front desk.
Off property, Kids' are sure to enjoy many of the Island attractions including the Wildlife Reserve, the Mini-Golf course and marine aquarium, Ocean Park.
Does the hotel offer babysitting services?
Yes. Babysitting service is available 24 hours/7 days per week. This must be booked 24 hours in advance with Guest Services. The cost is US$10.00 per hour for one child or US$13.00 for two or more children.
Rate is subject to change based on time of day and number of children.
How safe is it?
As with anywhere else in the world, crime does occur. However, Barbados is still one of the safest destinations in the World. You can feel comfortable whether you are walking in the vicinity of the hotel or exploring the Island, however, please exercise good judgement (i.e. do not walk around with excessive jewellery or expose your money, do not walk alone at night, especially in isolated areas etc.)
At the hotel, we remind you that in-room safes have been provided free of charge for you to store your valuables. Safety deposit boxes are also available at Reception.
Can you swim at Maxwell Beach?
Yes. Bougainvillea sits on one of the most beautiful beaches in Barbados. Traditionally, the West Coast of the Island enjoys calm waters, while the South Coast waters are a bit more lively - great for watersports. While there may be occasions when it is necessary for red flags to be posted to discourage swimming, most days the waters are quite calm and swimming is perfectly safe - even for children (supervised).
Can I get an ocean view room?
Bougainvillea does not advertise or sell rooms by view, with the exception of the one bedroom penthouse, two bedroom deluxe suites and two bedroom beachfront luxury suite. While most of the rooms do have an ocean view, some may offer a combination view of pools, gardens and/or ocean. We will do our utmost to honour ocean view requests but this cannot be guaranteed.
Can I get two double beds?
With the exception of a small number of deluxe one-bedroom suites, which have two double beds, all of the rooms have king or queen size beds. If two double beds are requested, we will do our best to honour the request, but it cannot be guaranteed because the number of rooms is so limited.
Is there any alternative to a pull-out sofa?
While the pull-out sofas are quite comfortable, if you prefer not to use it, you do have the option of requesting a roll-away bed. The roll-away is a single bed, which is comparable in comfort to a normal bed.
Are there mosquitoes?
This is the tropics and it is impossible to come to the Caribbean and not see any sign of insects. Mosquitoes are not prevalent but can be attracted to visitors. We would be happy to spray your room if any problems arise, but as the hotel is Green Globe certified, we try to avoid the use of insecticides and aerosol sprays. We recommend that you use a mosquito repellent if necessary.
Are pets allowed?
Sorry - no pets allowed.
What is the Voltage?
110 V - 50 cycle
Are adapters available?
Adaptors can be borrowed from Reception.
I am paying by credit card, in what currency will the payment be taken?
The amount will be taken in Barbados dollars with a currency conversion rate of $1.98 to the US dollar. Your credit card statement will reflect the equivalent amount in your local currency at the current rate of trading.
Can you exchange money at the hotel?
Yes. Currency can be exchanged at Reception between 7 am and 5 pm daily.
What currency do you use?
Barbados Dollars is the national currency, but US dollars (not US coins) are also accepted island wide. Note however it is against the law to issue US dollars. This must be done at a bank or at the money exchange bureau at the Airport on your departure.
Is Internet access available?
Wireless access is available in-room and also in most public areas. High-speed Internet access is also available in two Internet rooms. (charge applies)
How's the weather?
Generally blue skies and bright sunshine. However, as we are sure you can understand, this is completely out of our control. Below will give you the current weather - click for a 5-day forecast.
Should I be worried about hurricanes?
Hurricanes usually avoid Barbados. They arise off the African Coast and head to the Caribbean, swinging north about 100 miles from Barbados.
The pattern is reasonably consistent as hurricanes tend to bounce from one land mass to the next and Barbados is somewhat separate from the Caribbean island chain. This does not of course make us immune, but the last time Barbados suffered a direct hit was in 1955.
Does the hotel take a security deposit?
On check-in, a credit card imprint or cash security deposit in the amount of $400 Barbados dollars (US$200) is required. The security deposit is treated as a room credit or can be refunded if equivalent charges are not incurred. This is of course subject to no damage being caused to the hotel's facilities.
Can I have a late checkout?
Requests for late checkouts are strictly subject to availability and can only be confirmed on the day of departure. In most instances, checkout time can only be extended by one hour. If available, guests also have the option of booking a day room until 6 pm; the rate for this is US$100.00 for studios or one bedrooms and US$150 for two bedrooms. The alternative for guests with a late departure is complimentary use of our Hospitality Lounge.
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