Are transfers from the airport easily available and what will it cost to get to the hotel?
Taxis are readily available as you exit the Arrivals Hall at the airport and will cost approximately US$20 one-way.
How do I get around?
There are several options available. The local bus service is reliable and a very inexpensive option at just $1.50 (Barbados dollars) per person, per trip. The closest bus stop is a 5 minute walk from the hotel. Taxis are readily available and there is also the option of car hire.
Your driver's license is required for issuance of a local driver’s permit. Note in Barbados, we drive on the left! One of the large department stores in Bridgetown also offers a complimentary shuttle to Bridgetown, twice per day, Mondays through Saturdays. Sign-up at the Concierge Desk one day in advance for this service.
What time is check in and check-out?
Check in time is 4 pm. For early arrivals, we will do our utmost to arrange an early check-in but this may not always be possible. However, you may use our Hospitality Lounge to shower or change and take advantage of all of the facilities, until your room is prepared.
Check out time is 11 am and we respectively ask that guests adhere to this time, so that rooms can be prepared in a timely way for in-coming guests.
How safe is it?
Barbados is still one of the safest destinations in the world. However, as with anywhere, crime does occur. You can feel comfortable exploring the island, but please exercise good judgment (i.e. do not wear excessive jewelry or expose your money, do not walk alone at night or in isolated areas etc.)
We remind you that in-room safes have been provided free of charge for you to store your valuables. Safety deposit boxes are also available at Reception.
Can I swim at Maxwell Beach?
Yes. Bougainvillea sits on one of the most beautiful beaches in Barbados. Most days the waters are calm and swimming is perfectly safe. However, the ocean must be respected and there may be occasions when it is necessary for yellow or red flags to be posted to discourage or prohibit swimming.
Can I book an ocean view room?
With the exception of Honeymoon Suites, One Bedroom Penthouses, Two Bedroom Deluxe Suites and Two Bedroom Beachfront Suites, Bougainvillea does not advertise or sell rooms by view. While most of our studios and suites, do offer an ocean view, some may have a combination view of pools, gardens and/or ocean. We will do our utmost to honour ocean view requests but this cannot be guaranteed.
Can I have two double beds?
With the exception of a small number of deluxe one-bedroom suites that have two double beds, all of the rooms have king or queen size beds. If two double beds are requested, we will do our best to honour the request, but it cannot be guaranteed because the number of rooms is so limited.
Is there any alternative to a pull-out sofa?
While the pull-out sofas are quite comfortable, if you prefer not to use it, you do have the option of requesting a roll-away bed. The roll-away is a single bed, which is comparable in comfort to a typical bed.
Is there internet access?
Yes. If you have your lap top, wireless access is free of charge throughout the resort. We also have Internet Rooms with computers available for US$5 per half-hour or part thereof.
Are there mosquitoes?
This is the tropics and it is impossible to come to the Caribbean and not see any sign of insects. Mosquitoes are not prevalent but can be attracted to visitors. If requested, we would be happy to spray your room, but as the hotel is Green Globe certified, we try to avoid the use of insecticides and aerosol sprays. We recommend the use of a mosquito repellent if necessary.
Are pets allowed?
Pets are not permitted.
What is the Voltage?
110 V - 50 cycle
Are adapters available?
Adaptors can be borrowed from Reception.
What credit cards do you accept and if paying by credit card, in what currency, will the payment be taken?
Master Card, Visa and Discover Card are accepted. Amex cards can be accepted but will incur a 3% surcharge. Payment will be taken in Barbados dollars. Your credit card statement will reflect the equivalent amount in your local currency at the current rate of trading.
Can you exchange money at the hotel?
Yes. Currency can be exchanged at Reception between 7 am and 5 pm daily.
What currency is used in Barbados and what is the currency exchange rate to the US dollar?
Barbados Dollars is the national currency. US dollar bills (not US coins) are also accepted island wide and the currency exchange rate to the US dollar is 1.98BBD to the US dollar. Note however that it is against the law for businesses to issue US dollars. This must be done at a bank or at the money exchange bureau at the Airport on your departure.
Does the hotel take a security deposit?
On check-in, a credit card authorisaton or cash security deposit in the amount of $400 Barbados dollars (US$200) is required. No charges are applied to the credit card and cash deposits are fully refunded if equivalent charges are not incurred.
Can I have a late checkout?
Requests for late checkouts are strictly subject to availability and can only be confirmed on the day of departure. If available, guests also have the option of booking a day room until 6 pm; the rate for this is US$75.00 for studios or one bedrooms and US$100 for two bedrooms. The alternative for guests with a late departure is complimentary use of our Hospitality Lounge.
